How not to lose the human factor

It is thus essential to establish societal mechanisms that ensure responsible research, development and use of these technologies for the benefit of society. This requires profound knowledge about realistic opportunities, limits and threats.

Technology Assessment deals with developments in the realm of AI along these fields of tension. Crucial questions are, among others: Where do the advantages, where the dangers for society outweigh? What do learning machines mean for human learning? What are the consequences of automated decisions for security, privacy and autonomy? How can highly complex, AI-based systems remain comprehensible and verifiable for humans? What happens in the event of deficient or dangerous behaviour? To what extent are ethical behaviour and values even programmable at all - or are tensions between machine and human autonomy ultimately "pre-programmed"? A number of ITA-projects address these questions.

Artificial intelligence is currently in bloom: Big Data applications and the digitalisation of our everyday lives are opening up new possibilities for making machines capable of learning. Will machines soon outdo us with their abilities?

Research on so-called artificial intelligence (AI) is making great progress. AI is a sub-discipline of computer science that aims at making machines capable of learning so that they can perform tasks partially or completely autonomously. Enormous increase in computing power made this possible and digitalisation in general fosters automation. Stimulated by new developments in the field of big data and the use of algorithms that process enormous amounts of data from various domains, more and more data is being interpreted by machines.

A central field of AI is machine learning, which already permeates many applications today: from robotics, search algorithms, text, image, speech and even face recognition (e.g. in social media), to digital assistance systems or self-driving cars. Novel approaches such as "Deep Learning" should even enable self-learning machines that optimise themselves.

AI alone is no guarantee for success

AI is already well advanced in some areas, in many others it is only in its infancy. Although AI will certainly change the world we live in, it is still unclear in what way exactly. Recent developments definitely hold enormous potential, e.g., for process automation and optimisation. AI-based systems can already be used today as a tool for supporting decision-making for complex problems, e.g. in medicine, the energy sector, or the geosciences in order to predict weather phenomena or earthquakes.

These opportunities, though, entail serious challenges and important ethical questions. This  also includes issues such as increasing technological dependencies, lacking transparency and verifiability of technology as well as numerous risks for security, privacy and human autonomy. Processes are not necessarily more efficient or better wherever AI is involved. On the contrary, depending on the area of application, increased proneness to errors, inefficiency of processes and corresponding problems can be expected. Machines do not have any intuition, they work with probabilities - this can lead to tensions in the interaction between man and machine.

But even seemingly efficient AI involves enormous risks: In particular, the aggrevation of social inequality through discriminatory algorithms or dangers due to the misuse of AI systems such as manipulation through bots are problem areas with serious risks. Futhermore, these systems tend to be "black boxes", i.e., they are very opaque in their structure and functionality. Embedded algorithms with the possibility of self-optimization reinforce already existing problems to verify their proper functioning.

Selected projects related to Artificial Intelligence

Read more about event Generative AI and Democracy
Mar 2024 - Jan 2025

Generative AI and Democracy

New study: What do ChatGPT and deep fakes do to democracy? The ITA is investigating this question on behalf of the Austrian Parliament.
Read more about event A.I.D
Jan 2024 - Dec 2026

A.I.D

Artificial Intelligence and the Shaping of Democracy
Read more about event FAIR-AI
Jan 2024 - Dec 2026

FAIR-AI

Fostering Austria's Innovative Strength and Research Excellence in Artificial Intelligence
Read more about event CAIL - Critical AI Literacy
Jan 2023 - Sep 2024

CAIL - Critical AI Literacy

Technology competence for the constructive use of AI-based technology in companies
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Read more about event Artificial Intelligence
Oct 2021 - Jan 2022

Artificial Intelligence

Artificial intelligence applications are widely used. They provide a basis for decision-making and often decide for themselves. A new ITA study asks how AI can be explained in…
Read more about event Artificial Intelligence: Technology Assessment in Austrian AI Start-ups
Mar 2020 - Jul 2021

Artificial Intelligence: Technology Assessment in Austrian AI Start-ups

Feasibility study for the development of a self-assessment tool to identify social, legal and ethical risks for AI companies
Read more about event AMS algorithm
Aug 2019 - Oct 2020

AMS algorithm

A sociotechnical analysis of the Austrian Public Employment Service’s profiling system
Read more about event Augmented Reality in public spaces
Apr 2019 - Mar 2022

Augmented Reality in public spaces

How Digital Media and Augmented Reality Change Our Perceptions of Public Spaces
Foto: David Grandmougin, unsplash.com
Read more about event PANELFIT
Nov 2018 - Apr 2022

PANELFIT

Developing participatory solutions for ethical and legal challenges of new information technologies
Read more about event Digital Assistants
Aug 2018 - Jun 2019

Digital Assistants

How digital assistance systems work and how they become part of our daily environment.
Read more about event The social effects of artificial intelligence
Apr 2018 - Dec 2019

The social effects of artificial intelligence

When algorithms decide in our place: the challenges of artificial intelligence in Switzerland
Read more about event Motor Vehicles of the Future
Mar 2016 - Aug 2016

Motor Vehicles of the Future

Cars full of sensors collect our data. This short report compiles the unfolding questions for consumers.