Robotic Process Automation : : Management, Technology, Applications / / ed. by Christian Czarnecki, Peter Fettke.
This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life impleme...
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Place / Publishing House: | München ;, Wien : : De Gruyter Oldenbourg, , [2021] ©2021 |
Year of Publication: | 2021 |
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Robotic Process Automation : Management, Technology, Applications / ed. by Christian Czarnecki, Peter Fettke. München ; Wien : De Gruyter Oldenbourg, [2021] ©2021 1 online resource (XXIV, 406 p.) text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda De Gruyter STEM Frontmatter -- Preface -- Contents -- Editors -- Authors -- Part I: Introduction -- 1 Robotic process automation -- Part II: RPA management -- 2 Managing RPA implementation projects -- 3 Finding the perfect RPA match -- 4 Process selection for RPA projects -- 5 Selecting processes for RPA -- 6 Transforming and recombining routines to scale the implementation of software robots -- 7 Liability for loss or damages caused by RPA -- Part III: RPA technology -- 8 Towards end-to-end business process automation -- 9 Human–computer interaction analysis for RPA support -- 10 Supporting RPA through natural language processing -- 11 Automated segmentation of user interface logs -- 12 Process mining and RPA -- Part IV: RPA applications -- 13 RPA in accounting -- 14 RPA for the financial industry -- 15 RPA for public administration enhancement -- 16 Applications of RPA in manufacturing -- Part V: RPA practice -- 17 AI evolves IA -- 18 The broad use of RPA based on three practical cases -- 19 Digitization applied to automate freight paper processing -- Index restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects. Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities. RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models. At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies. Issued also in print. Mode of access: Internet via World Wide Web. In English. Description based on online resource; title from PDF title page (publisher's Web site, viewed 01. Dez 2022) Assistenzsysteme. Digitalisierung. Informationssystem. Prozessautomation. Wirtschaftsinformatik. COMPUTERS / Intelligence (AI) & Semantics. bisacsh Artificial Intelligence. Automation. Machine Learning. Robotics. Aa, Han van der, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Aalst, Wil M. P. van der, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Agostinelli, Simone, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Auth, Gunnar, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Bensberg, Frank, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Chakraborti, Tathagata, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Chircu, Alina, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Croon, Philipp, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Czarnecki, Christian, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Czarnecki, Christian, editor. edt http://id.loc.gov/vocabulary/relators/edt Dibbern, Jens, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Fettke, Peter, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Fettke, Peter, editor. edt http://id.loc.gov/vocabulary/relators/edt Fischer, Marcus, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Friedmann, Daniel, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb González Enríquez, José, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Gutermuth, Oliver, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Herm, Lukas-Valentin, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Hofmann, Adrian, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Houy, Constantin, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Isahagian, Vatche, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Janiesch, Christian, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Jiménez Ramírez, Andrés, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Jürgen Ostendorf, Ralf, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Khazaeni, Yasaman, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Kokina, Julia, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Kronz, Andreas, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Langmann, Christian, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Leopold, Henrik, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Marrella, Andrea, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Mecella, Massimo, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Merscheid, Tim, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Oppl, Stefan, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Pfeiffer, Peter, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Plath, René, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Prätori, Tobias, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Rechberger, Stefan, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Reijers, Hajo A., contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Ritschel, Konstantin, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Rizk, Yara, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Rutschi, Corinna, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Rötzel, Peter Gordon, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Seubert, Franz, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Sharma, Kalpesh, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Smeets, Mario Richard, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Steinbach, Theresa, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Stenzel, Adina, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Stummer, Christoph, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Sultanow, Eldar, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Thiel, Thomas, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Wanner, Jonas, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Winkelmann, Axel, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Wüllner, Daniel, contributor. ctb https://id.loc.gov/vocabulary/relators/ctb Title is part of eBook package: De Gruyter DG Ebook Package English 2021 9783110750720 Title is part of eBook package: De Gruyter DG OWV ebook Paket Lehrbücher Technik und Informatik 2021 9783110753981 ZDB-23-OTI Title is part of eBook package: De Gruyter DG Plus DeG Package 2021 Part 1 9783110750706 Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2021 English 9783110754001 Title is part of eBook package: De Gruyter EBOOK PACKAGE COMPLETE 2021 9783110753776 ZDB-23-DGG Title is part of eBook package: De Gruyter EBOOK PACKAGE Engineering, Computer Sciences 2021 English 9783110754070 Title is part of eBook package: De Gruyter EBOOK PACKAGE Engineering, Computer Sciences 2021 9783110753837 ZDB-23-DEI EPUB 9783110676778 print 9783110676686 https://doi.org/10.1515/9783110676693 https://www.degruyter.com/isbn/9783110676693 Cover https://www.degruyter.com/document/cover/isbn/9783110676693/original |
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Aa, Han van der, Aa, Han van der, Aalst, Wil M. P. van der, Aalst, Wil M. P. van der, Agostinelli, Simone, Agostinelli, Simone, Auth, Gunnar, Auth, Gunnar, Bensberg, Frank, Bensberg, Frank, Chakraborti, Tathagata, Chakraborti, Tathagata, Chircu, Alina, Chircu, Alina, Croon, Philipp, Croon, Philipp, Czarnecki, Christian, Czarnecki, Christian, Czarnecki, Christian, Czarnecki, Christian, Dibbern, Jens, Dibbern, Jens, Fettke, Peter, Fettke, Peter, Fettke, Peter, Fettke, Peter, Fischer, Marcus, Fischer, Marcus, Friedmann, Daniel, Friedmann, Daniel, González Enríquez, José, González Enríquez, José, Gutermuth, Oliver, Gutermuth, Oliver, Herm, Lukas-Valentin, Herm, Lukas-Valentin, Hofmann, Adrian, Hofmann, Adrian, Houy, Constantin, Houy, Constantin, Isahagian, Vatche, Isahagian, Vatche, Janiesch, Christian, Janiesch, Christian, Jiménez Ramírez, Andrés, Jiménez Ramírez, Andrés, Jürgen Ostendorf, Ralf, Jürgen Ostendorf, Ralf, Khazaeni, Yasaman, Khazaeni, Yasaman, Kokina, Julia, Kokina, Julia, Kronz, Andreas, Kronz, Andreas, Langmann, Christian, Langmann, Christian, Leopold, Henrik, Leopold, Henrik, Marrella, Andrea, Marrella, Andrea, Mecella, Massimo, Mecella, Massimo, Merscheid, Tim, Merscheid, Tim, Oppl, Stefan, Oppl, Stefan, Pfeiffer, Peter, Pfeiffer, Peter, Plath, René, Plath, René, Prätori, Tobias, Prätori, Tobias, Rechberger, Stefan, Rechberger, Stefan, Reijers, Hajo A., Reijers, Hajo A., Ritschel, Konstantin, Ritschel, Konstantin, Rizk, Yara, Rizk, Yara, Rutschi, Corinna, Rutschi, Corinna, Rötzel, Peter Gordon, Rötzel, Peter Gordon, Seubert, Franz, Seubert, Franz, Sharma, Kalpesh, Sharma, Kalpesh, Smeets, Mario Richard, Smeets, Mario Richard, Steinbach, Theresa, Steinbach, Theresa, Stenzel, Adina, Stenzel, Adina, Stummer, Christoph, Stummer, Christoph, Sultanow, Eldar, Sultanow, Eldar, Thiel, Thomas, Thiel, Thomas, Wanner, Jonas, Wanner, Jonas, Winkelmann, Axel, Winkelmann, Axel, Wüllner, Daniel, Wüllner, Daniel, |
author_facet |
Aa, Han van der, Aa, Han van der, Aalst, Wil M. P. van der, Aalst, Wil M. P. van der, Agostinelli, Simone, Agostinelli, Simone, Auth, Gunnar, Auth, Gunnar, Bensberg, Frank, Bensberg, Frank, Chakraborti, Tathagata, Chakraborti, Tathagata, Chircu, Alina, Chircu, Alina, Croon, Philipp, Croon, Philipp, Czarnecki, Christian, Czarnecki, Christian, Czarnecki, Christian, Czarnecki, Christian, Dibbern, Jens, Dibbern, Jens, Fettke, Peter, Fettke, Peter, Fettke, Peter, Fettke, Peter, Fischer, Marcus, Fischer, Marcus, Friedmann, Daniel, Friedmann, Daniel, González Enríquez, José, González Enríquez, José, Gutermuth, Oliver, Gutermuth, Oliver, Herm, Lukas-Valentin, Herm, Lukas-Valentin, Hofmann, Adrian, Hofmann, Adrian, Houy, Constantin, Houy, Constantin, Isahagian, Vatche, Isahagian, Vatche, Janiesch, Christian, Janiesch, Christian, Jiménez Ramírez, Andrés, Jiménez Ramírez, Andrés, Jürgen Ostendorf, Ralf, Jürgen Ostendorf, Ralf, Khazaeni, Yasaman, Khazaeni, Yasaman, Kokina, Julia, Kokina, Julia, Kronz, Andreas, Kronz, Andreas, Langmann, Christian, Langmann, Christian, Leopold, Henrik, Leopold, Henrik, Marrella, Andrea, Marrella, Andrea, Mecella, Massimo, Mecella, Massimo, Merscheid, Tim, Merscheid, Tim, Oppl, Stefan, Oppl, Stefan, Pfeiffer, Peter, Pfeiffer, Peter, Plath, René, Plath, René, Prätori, Tobias, Prätori, Tobias, Rechberger, Stefan, Rechberger, Stefan, Reijers, Hajo A., Reijers, Hajo A., Ritschel, Konstantin, Ritschel, Konstantin, Rizk, Yara, Rizk, Yara, Rutschi, Corinna, Rutschi, Corinna, Rötzel, Peter Gordon, Rötzel, Peter Gordon, Seubert, Franz, Seubert, Franz, Sharma, Kalpesh, Sharma, Kalpesh, Smeets, Mario Richard, Smeets, Mario Richard, Steinbach, Theresa, Steinbach, Theresa, Stenzel, Adina, Stenzel, Adina, Stummer, Christoph, Stummer, Christoph, Sultanow, Eldar, Sultanow, Eldar, Thiel, Thomas, Thiel, Thomas, Wanner, Jonas, Wanner, Jonas, Winkelmann, Axel, Winkelmann, Axel, Wüllner, Daniel, Wüllner, Daniel, |
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author_sort |
Aa, Han van der, |
title |
Robotic Process Automation : Management, Technology, Applications / |
spellingShingle |
Robotic Process Automation : Management, Technology, Applications / De Gruyter STEM Frontmatter -- Preface -- Contents -- Editors -- Authors -- Part I: Introduction -- 1 Robotic process automation -- Part II: RPA management -- 2 Managing RPA implementation projects -- 3 Finding the perfect RPA match -- 4 Process selection for RPA projects -- 5 Selecting processes for RPA -- 6 Transforming and recombining routines to scale the implementation of software robots -- 7 Liability for loss or damages caused by RPA -- Part III: RPA technology -- 8 Towards end-to-end business process automation -- 9 Human–computer interaction analysis for RPA support -- 10 Supporting RPA through natural language processing -- 11 Automated segmentation of user interface logs -- 12 Process mining and RPA -- Part IV: RPA applications -- 13 RPA in accounting -- 14 RPA for the financial industry -- 15 RPA for public administration enhancement -- 16 Applications of RPA in manufacturing -- Part V: RPA practice -- 17 AI evolves IA -- 18 The broad use of RPA based on three practical cases -- 19 Digitization applied to automate freight paper processing -- Index |
title_sub |
Management, Technology, Applications / |
title_full |
Robotic Process Automation : Management, Technology, Applications / ed. by Christian Czarnecki, Peter Fettke. |
title_fullStr |
Robotic Process Automation : Management, Technology, Applications / ed. by Christian Czarnecki, Peter Fettke. |
title_full_unstemmed |
Robotic Process Automation : Management, Technology, Applications / ed. by Christian Czarnecki, Peter Fettke. |
title_auth |
Robotic Process Automation : Management, Technology, Applications / |
title_alt |
Frontmatter -- Preface -- Contents -- Editors -- Authors -- Part I: Introduction -- 1 Robotic process automation -- Part II: RPA management -- 2 Managing RPA implementation projects -- 3 Finding the perfect RPA match -- 4 Process selection for RPA projects -- 5 Selecting processes for RPA -- 6 Transforming and recombining routines to scale the implementation of software robots -- 7 Liability for loss or damages caused by RPA -- Part III: RPA technology -- 8 Towards end-to-end business process automation -- 9 Human–computer interaction analysis for RPA support -- 10 Supporting RPA through natural language processing -- 11 Automated segmentation of user interface logs -- 12 Process mining and RPA -- Part IV: RPA applications -- 13 RPA in accounting -- 14 RPA for the financial industry -- 15 RPA for public administration enhancement -- 16 Applications of RPA in manufacturing -- Part V: RPA practice -- 17 AI evolves IA -- 18 The broad use of RPA based on three practical cases -- 19 Digitization applied to automate freight paper processing -- Index |
title_new |
Robotic Process Automation : |
title_sort |
robotic process automation : management, technology, applications / |
series |
De Gruyter STEM |
series2 |
De Gruyter STEM |
publisher |
De Gruyter Oldenbourg, |
publishDate |
2021 |
physical |
1 online resource (XXIV, 406 p.) Issued also in print. |
contents |
Frontmatter -- Preface -- Contents -- Editors -- Authors -- Part I: Introduction -- 1 Robotic process automation -- Part II: RPA management -- 2 Managing RPA implementation projects -- 3 Finding the perfect RPA match -- 4 Process selection for RPA projects -- 5 Selecting processes for RPA -- 6 Transforming and recombining routines to scale the implementation of software robots -- 7 Liability for loss or damages caused by RPA -- Part III: RPA technology -- 8 Towards end-to-end business process automation -- 9 Human–computer interaction analysis for RPA support -- 10 Supporting RPA through natural language processing -- 11 Automated segmentation of user interface logs -- 12 Process mining and RPA -- Part IV: RPA applications -- 13 RPA in accounting -- 14 RPA for the financial industry -- 15 RPA for public administration enhancement -- 16 Applications of RPA in manufacturing -- Part V: RPA practice -- 17 AI evolves IA -- 18 The broad use of RPA based on three practical cases -- 19 Digitization applied to automate freight paper processing -- Index |
isbn |
9783110676693 9783110750720 9783110753981 9783110750706 9783110754001 9783110753776 9783110754070 9783110753837 9783110676778 9783110676686 |
url |
https://doi.org/10.1515/9783110676693 https://www.degruyter.com/isbn/9783110676693 https://www.degruyter.com/document/cover/isbn/9783110676693/original |
illustrated |
Not Illustrated |
dewey-hundreds |
300 - Social sciences |
dewey-tens |
330 - Economics |
dewey-ones |
330 - Economics |
dewey-full |
330 |
dewey-sort |
3330 |
dewey-raw |
330 |
dewey-search |
330 |
doi_str_mv |
10.1515/9783110676693 |
oclc_num |
1253313166 |
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<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>12330nam a22016095i 4500</leader><controlfield tag="001">9783110676693</controlfield><controlfield tag="003">DE-B1597</controlfield><controlfield tag="005">20221201113901.0</controlfield><controlfield tag="006">m|||||o||d||||||||</controlfield><controlfield tag="007">cr || ||||||||</controlfield><controlfield tag="008">221201t20212021gw fo d z eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783110676693</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1515/9783110676693</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-B1597)536430</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1253313166</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-B1597</subfield><subfield code="b">eng</subfield><subfield code="c">DE-B1597</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">gw</subfield><subfield code="c">DE</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">COM004000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="082" ind1="0" ind2="4"><subfield code="8">5p</subfield><subfield code="a">330</subfield><subfield code="q">DE-101</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 225</subfield><subfield code="q">DE-Ofb1/21</subfield><subfield code="2">rvk</subfield><subfield code="0">(DE-625)rvk/141846:</subfield></datafield><datafield tag="245" ind1="0" ind2="0"><subfield code="a">Robotic Process Automation :</subfield><subfield code="b">Management, Technology, Applications /</subfield><subfield code="c">ed. by Christian Czarnecki, Peter Fettke.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">München ;</subfield><subfield code="a">Wien : </subfield><subfield code="b">De Gruyter Oldenbourg, </subfield><subfield code="c">[2021]</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2021</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (XXIV, 406 p.)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="347" ind1=" " ind2=" "><subfield code="a">text file</subfield><subfield code="b">PDF</subfield><subfield code="2">rda</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">De Gruyter STEM</subfield></datafield><datafield tag="505" ind1="0" ind2="0"><subfield code="t">Frontmatter -- </subfield><subfield code="t">Preface -- </subfield><subfield code="t">Contents -- </subfield><subfield code="t">Editors -- </subfield><subfield code="t">Authors -- </subfield><subfield code="t">Part I: Introduction -- </subfield><subfield code="t">1 Robotic process automation -- </subfield><subfield code="t">Part II: RPA management -- </subfield><subfield code="t">2 Managing RPA implementation projects -- </subfield><subfield code="t">3 Finding the perfect RPA match -- </subfield><subfield code="t">4 Process selection for RPA projects -- </subfield><subfield code="t">5 Selecting processes for RPA -- </subfield><subfield code="t">6 Transforming and recombining routines to scale the implementation of software robots -- </subfield><subfield code="t">7 Liability for loss or damages caused by RPA -- </subfield><subfield code="t">Part III: RPA technology -- </subfield><subfield code="t">8 Towards end-to-end business process automation -- </subfield><subfield code="t">9 Human–computer interaction analysis for RPA support -- </subfield><subfield code="t">10 Supporting RPA through natural language processing -- </subfield><subfield code="t">11 Automated segmentation of user interface logs -- </subfield><subfield code="t">12 Process mining and RPA -- </subfield><subfield code="t">Part IV: RPA applications -- </subfield><subfield code="t">13 RPA in accounting -- </subfield><subfield code="t">14 RPA for the financial industry -- </subfield><subfield code="t">15 RPA for public administration enhancement -- </subfield><subfield code="t">16 Applications of RPA in manufacturing -- </subfield><subfield code="t">Part V: RPA practice -- </subfield><subfield code="t">17 AI evolves IA -- </subfield><subfield code="t">18 The broad use of RPA based on three practical cases -- </subfield><subfield code="t">19 Digitization applied to automate freight paper processing -- </subfield><subfield code="t">Index</subfield></datafield><datafield tag="506" ind1="0" ind2=" "><subfield code="a">restricted access</subfield><subfield code="u">http://purl.org/coar/access_right/c_16ec</subfield><subfield code="f">online access with authorization</subfield><subfield code="2">star</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects. Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities. RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models. At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies.</subfield></datafield><datafield tag="530" ind1=" " ind2=" "><subfield code="a">Issued also in print.</subfield></datafield><datafield tag="538" ind1=" " ind2=" "><subfield code="a">Mode of access: Internet via World Wide Web.</subfield></datafield><datafield tag="546" ind1=" " ind2=" "><subfield code="a">In English.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Description based on online resource; title from PDF title page (publisher's Web site, viewed 01. Dez 2022)</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Assistenzsysteme.</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Digitalisierung.</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Informationssystem.</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Prozessautomation.</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Wirtschaftsinformatik.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">COMPUTERS / Intelligence (AI) & Semantics.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Artificial Intelligence.</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Automation.</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Machine Learning.</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Robotics.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Aa, Han van der, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Aalst, Wil M. P. van der, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Agostinelli, Simone, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Auth, Gunnar, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Bensberg, Frank, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Chakraborti, Tathagata, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Chircu, Alina, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Croon, Philipp, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Czarnecki, Christian, </subfield><subfield code="e">contributor.</subfield><subfield code="4">ctb</subfield><subfield code="4">https://id.loc.gov/vocabulary/relators/ctb</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Czarnecki, Christian, 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