Managing service delivery processes : : linking strategy to operations / / Jean Harvey.
Saved in:
| VerfasserIn: | |
|---|---|
| Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, 2006. 2006 |
| Year of Publication: | 2006 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (368 pages) :; illustrations, tables |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Bibliography: | Includes bibliographical references and index. |
|---|---|
| ISBN: | 9780873896757 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Jean Harvey. |