Organising care around patients : : stories from the frontline of the NHS / / Naomi Chambers, Jeremy Taylor.

• VerfasserIn: Chambers, Naomi,; Taylor, Jeremy,
• TeilnehmendeR: Taylor, Jeremy,
• Place / Publishing House: Manchester : : Manchester University Press,, [2021]; ©2021
• Any de publicació: 2021
• Idioma: English
• Descripció física: 1 online resource (240 pages)

Healthcare aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does thi...