When customers become experts : a multi-method analysis of customer empowerment in healthcare with respect to the elderly / eingereicht von Stefanie Scholz
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| Place / Publishing House: | Bamberg, 2015 |
| 出版年: | 2015 |
| 语言: | English |
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| Classification: | 77.63 - Soziale Interaktion. soziale Beziehungen 44.10 - Gesundheitswesen: Allgemeines |
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| 实物描述: | XV, 282 S; Ill., graph. Darst.; 21 cm |
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