Customer satisfaction : practical tools for building important relationships / / Dru Scott.
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| Superior document: | A fifty-minute series book |
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| Year of Publication: | 2000 |
| Edition: | 3rd ed. |
| Language: | English |
| Series: | Fifty-Minute series.
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| Online Access: | |
| Physical Description: | viii, 118 p. :; ill. |
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