TY - CONF AU - Aichholzer, G. AU - Strauß, S. DA - 2009/06/15/ JA - ACM International Conference Proceeding Series (Vol. 390) JF - Proceedings of the 10th Annual International Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government PB - Digital Government Society of North America PY - 2009 SE - 2009/06/14/ SP - 230-239 TI - Understanding a complex innovation process: identity management in Austrian e-government UR - http://portal.acm.org/citation.cfm?doid=1556176.1556218 T2 - 10th Annual international Conference on Digital Government Research: Social Networks: Making Connections between Citizens, Data and Government ER -